Unifying individual strengths to provide
the highest possible service
TenTen comprises a wealth of staff from many different countries; as a company we aim to harness the specific strengths of each individual member. The Japanese expression “ten colors for ten people” conveys the idea that ten given people will hold ten different ways of thinking. However, it is not sufficient to say that everyone differs and that is fine, rather, it is vital to attend closely to what others have to say, to listen carefully with a patient and tolerant attitude in order to understand other different opinions. It is precisely because our working environment embodies this notion of “ten colors for ten people” that we can utilize the many different skills of our international team, multiplying 10×10 to achieve 100% satisfaction for our clients. In this way at TenTen we aim to provide the highest possible standard of service.
Our goal is “Value, convenience and fun through innovation”, to this end we work according to the following core beliefs:
１. Put the customer first
２. Respect individual differences
３. Communicate with honesty and transparency
４. Take pride in our work
５. Think outside of the box
６. Deliver each goal
Company History
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2013.11Opened a branch office of TenTen Technology. Ltd (based in Hong Kong) in Nishiazabu, Tokyo as テンテン Limited. Started developing a system for connecting a vending machine to a smartphone using a Bluetooth Low Energy signal.
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2016.06Launched the Suntory Green+ Application project
(ended in March 2020). -
2016.09Acquired a patent for ‘Connection-less mesh networking’ in the U.S.
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2016.11Acquired TenTen Limited and changed the name of company to TenTen (from the Japanese characters テンテン to the Roman alphabet). Moved the office from Nishiazabu, Minato City to Jingumae, Shibuya City.
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2016.12Acquired a patent for ‘Method, system and mobile device for providing user rewards’ in the U.S.
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2017.03Acquired a patent for ‘Vending machine, vending machine control method and program’ in Japan.
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2017.07Acquired a patent for ‘Connection-less mesh networking’ in Japan.
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2018.10Changed the president of company from Douglas Schafer to Edmond Courtroul Dee.
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2018.11Acquired a patent for ‘Method, system and mobile device for providing user rewards’ in Japan.
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2019.07Concluded a partnership with Mitsui-Sumitomo Credit Card.
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2019.08Opened a second office in Jingumae, Shibuya.
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2020.01Launched the TenTen platform service for Asahi Beverages.
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2020.11Changed the president of the company from Edmond Courtroul Dee to Jun Yamada upon the death of the former.
staff
Company officer
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Jun YamadaRepresentative Director
With an eye on the future of vending machine retail, I strive to imagine what will occur and what our company needs to do now to proceed forward. Although there are many hurdles to cross every day is exciting.
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Eric HamiltonPresident
Our clients and partners are at the center of what we do. We are committed to delivering value and efficiency to the market through superior service and technology.
We are changing how the world looks at unattended retail. -
Juha LummeChief Technology Officer
We develop in-house all our firmware, servers and applications. Although the systems are varied and complex our international team continuously endeavours to expand our services.
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Yui AnzaiHead of Product
TenTen’s growth depends on technical expertise, deep domain knowledge, and successful service to both businesses and consumers.
Our diverse team is uniquely positioned to take on this exciting challenge.