Job Description

Job TitleAccount Manager
Responsibilities● Operates as the point of contact for assigned customers
● Build and maintain strong, long-lasting client relationships
● Ensure the timely and successful delivery of our solutions according to customer needs and objectives
● Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
● Negotiate contracts and close agreements to maximize profits
● Monitor and analyze customer’s usage/installation status of our product
● Prepare reports on account status
● Assist with challenging client requests or issue escalations as needed in corporation with Product Manager, Engineers and Operations team
Requirements● More than 3 years of proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
● Experience delivering client-focused solutions to customer needs
● Excellent listening, negotiation and presentation abilities
● Strong documentation skill in a common document format (MS Office, Numbers. Pages)
● Strong written and oral communications skills
● Very detailed-oriented
● Good English (TOEIC750 level or better)
● Japanese native level
Employment StatusFull-time
LocationOmotesando, Tokyo
Work hours9:00-18:00 (Lunch Break 60 minutes)
SalaryBased on your experience, skills and potential
HolidaysSaturday/Sunday, Japanese national holidays, Summer & New Year’s vacation
OthersHealth insurance / Full transportation coverage
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