Job Description

Job TitleField Engineer
Responsibilities● SmartBeacon® (Embedded Bluetooth devices) installation
● Support/train partner members for installing SmartBeacon®
● Create Manual, Error Report and other related documents
● Inventory Management
Requirements● Experience of hardware onsite support. It does not matter what kind of hardware
● Experience of supporting customers (in B to B or in B to C business)
● Good at documenting and reporting to customers in technical terms
● Always having a technical point of view to solve the issues
● Can create an easy explanation and manuals which are technically difficult to explain
● Not required to listen/speak in English but understand technical documents in English
● Japanese native or working level Japanese is preferred
● It is preferred if one has experience working with vending machines or other similar products.
Employment StatusFull-time
LocationOmotesando, Tokyo
Work hours9:00-18:00 (Lunch Break 60 minutes)
SalaryBased on your experience, skills and potential
HolidaysSaturday/Sunday, Japanese national holidays, Summer & New Year’s vacation
OthersHealth insurance / Full transportation coverage
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